✨ Frequently Asked Questions
⏱️ How long does delivery take?
Orders are processed within 48 hours and delivered within 7–15 business days, depending on your location. During high-demand periods or international delays, delivery may take a little longer.
🌍 Do you ship to my country?
Yes! We ship to most countries worldwide. If there’s ever an issue with your destination, we’ll contact you directly.
📦 Will all items arrive together?
Some items may be shipped separately to ensure faster delivery or due to being stored in different warehouses.
🌐 Where are your products shipped from?
Our products are mainly shipped from Asia, allowing us to offer the best prices while maintaining high quality.
📍 How can I track my order?
You’ll receive a shipping confirmation email with a tracking number. If it doesn’t work, contact us and we’ll assist you right away.
🔄 Can I change my order?
Yes — as long as your order hasn’t been shipped yet. Contact us quickly to make changes.
❌ Can I cancel my order?
You can cancel your order within 30 minutes of purchase. Just email us and we’ll refund you in full.
📬 Can I return my order?
Yes — you can return items within 30 days of delivery if they’re unused and in original packaging. Contact us to get the return address.
♻️ Can I exchange my order?
Of course! You can request an exchange within 30 days. Contact us and we’ll guide you through the process.
📦 What if my order is lost or damaged?
We’ll replace or refund any lost or damaged orders at no cost to you. Your satisfaction is guaranteed.
📩 Need help?
Email us at contact@yoursite.com — we respond within 24 hours.